Policies

Reschedule or Cancellation:

Please call or text with 48 hours notice to cancel or reschedule.

Payment:

Glow accepts Visa, MasterCard, American Express, Discover, checks, cash and Glow gift cards.

FAQ

When should I arrive for my appointment?

You are welcome to arrive early for your appointment. Lily will either greet you at the door or come out to waiting area to get you if she is with another client.

What should I do before/after my treatment?

While it’s perfectly fine to come as you are, if it’s possible for you to come and leave without makeup, that is ideal. Depending on which treatment you receive, post-procedure can range from nothing but a glow to a several day recovery period that sometimes includes heat and sun avoidance. Chemical peels can result in longer post-procedure recovery times as peeling and flaking can last up to 2 weeks. You will be advised of pre and post procedure instructions prior to your service and reminded again after. Lily is always a phone call or text away should you have any questions or concerns.

DISCONTINUE ANY STRONG TOPICAL MEDICATIONS SUCH AS RETINOIDS, HYDROQUINONE OR ACNE MEDICATION AS WELL AS PRODUCTS THAT CONTAIN GLYCOLIC OR SALICYLIC ACIDS AND HEAVY EXFOLIANTS FOR UP TO 3 DAYS PRIOR TO ANY APPOINTMENT BUT ESPECIALLY BEFORE CHEMICAL PEELS AND WAXING.

visit the pre/post procedure page for specifics by treatment type.

Where should I park/enter?

Parking is available in front in to the side of the building. Enter through the door marked Tuttle Wellness Center.